FAQ
Everything You've Been Wondering About PowerUp Patches
Whether you're patch-curious or already part of the PowerUp family, we've pulled together the questions we get asked most. Can't find what you're after? Get in touch — we're always happy to chat.
General Questions
What is PowerUp Patches?
PowerUp Patches is a Sydney-founded brand making transdermal patches designed to fit into real life — festivals, training runs, workdays, and everything in between. We started with a single cooling patch made for hot Australian summers and have grown into a broader range built around the format's simplicity: no water, no capsules, just a small adhesive patch you apply and get on with your day.
How do transdermal patches work?
A transdermal patch is a layered adhesive product worn on the skin. Most patches — including ours — are built from a backing layer, a matrix layer holding the formulation, an adhesive layer, and a protective liner removed before application. The design is about the format and how the layers work together against the skin, rather than any single dramatic mechanism. Read our full breakdown of patch technology →
Where are PowerUp Patches made?
Our patches are designed in Sydney and manufactured globally to consistent quality standards.
Who are PowerUp Patches for?
Anyone who wants a simple, wearable format that fits into their day — festival-goers, runners, people with long workdays, or anyone who just prefers a patch to a pill or a drink. Our range spans festival, fitness, and everyday-use variants.
Ingredients & Safety
What's in PowerUp Patches?
Ingredients vary by variant — check the specific product page for a full ingredient list for the patch you're interested in. We're happy to answer specific ingredient questions directly; email us at hello@poweruppatches.com.
Are PowerUp Patches safe?
We take ingredient sourcing and manufacturing quality seriously. As with any product applied to the skin, we recommend doing a patch test on a small area first, especially if you have sensitive skin or known allergies, and discontinuing use if you notice any irritation. If you have a pre-existing skin condition, are pregnant or breastfeeding, or are taking other medications, we recommend checking with your doctor or pharmacist before use.
Can I wear a patch every day?
Wear guidance varies by product — check the specific instructions on your patch's packaging or product page. If you're using our daily-use range, follow the recommended wear time listed on that product.
What if I have a reaction to a patch?
Remove the patch immediately and wash the area with water. If irritation persists, we'd recommend speaking with a pharmacist or doctor. Please let us know too — hello@poweruppatches.com — so we can help and keep an eye on product quality.
Using Your Patches
How do I apply a patch?
Clean and dry the area of skin first, remove the release liner, and press the patch firmly onto the skin. Avoid applying to broken, irritated, or freshly shaved skin. Full instructions are included with every order.
Where should I apply the patch?
This varies slightly by variant — check the instructions on your specific product. Generally, a flat, clean area of skin (like the upper arm or shoulder) works well.
Can I wear a patch while exercising or at a festival?
Our patches are designed to be worn through active days — that includes training sessions, race days, and long festival days. Check the specific wear-time guidance for your variant, and remove and replace as needed if a patch lifts due to heavy sweating.
Can I shower or swim with a patch on?
This depends on the adhesive and variant — check your product's specific instructions. As a general rule, brief water exposure is usually fine, but prolonged submersion may affect adhesion.
Ordering & Shipping
Where do you ship?
We ship across Australia, plus a growing list of international destinations. See our Shipping Policy for full details.
How long does shipping take?
Standard domestic orders typically arrive within a few business days of dispatch. Full timeframes are on our Shipping Policy page.
Can I return or exchange a product?
See our Returns Policy for full details on returns, exchanges, and what to do if something arrives damaged.
Do you offer bulk orders for events or offices?
Yes — we work with event organisers, offices, and other brands on bulk orders and collaborations. Head to our Collaborations page to get in touch.
Still Have Questions?
We read every message that comes through, and we're always happy to chat — about ingredients, orders, collabs, or your festival plans for next season.
Email: hello@poweruppatches.com Based in: Sydney, NSW 2000, Australia